Smart connected CNC machine

What challenges we faced

As a manufacturer of industrial machinery for woodworking and the processing of other materials, the initial requirement of the customer was mainly to reduce warranty costs and increase spare parts sales for CNC machines, computer controlled machining tools which are able to process materials without a manual operator.

What we did

SECO enabled the equipment of CNC machines with ad-hoc smart sensors and gateways, connecting them to EDGEHOG Device Manager to allow production cycle data analysis, remote control and update – with OTA updates – and predictive maintenance through dedicated algorithm. Connectivity was enhanced by equipping the machines with a global SIM card, Wi-Fi and Bluetooth connection and geo-localization microservice.

Results we achieved

Making the customers’ machinery smart and connected allowed for a better user experience, also thanks to the possibility of remote assistance with annual subscription, which had a positive impact on customer satisfaction and loyalty.  rom a production standpoint, there was an increase in the quality of the pieces produced, while reducing production waste of 30%. The supply chain was provided with a better support, allowing cost (10%) and lead time (40%) reduction of the spare parts.

Technologies Used

 

EDGEHOG is SECO’s integrated E2E solution for the remote management of edge devices, of data generated in the field, and its aggregation in the cloud to support business analytics. With EDGEHOG, you will have everything you need to enable your custom IoT solution: dedicated hardware, connectivity, a platform, telemetry, data management, analytics, and consulting.

 

All in a single solution.

 

 

 

 

"SECO was able to offer to the customer a product that optimizes the production cycle, starting from the possibility of remote support which considerably reduces intervention times. Which, of course, also had a positive impact on customer satisfaction and loyalty"

Rocco Gagliardi Key Account Manager South Europe, SECO

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